Merchant Return Policy.
Return Window: This indicates the timeframe within which customers can return items. For example, "30-day return policy."
Return Policy We are committed to ensuring your satisfaction with every purchase you make from us. If you are not happy with your print or poster, we offer a 30-day return policy to provide you with peace of mind. Conditions for Returns: 1. The return request must be initiated within 30 days from the date of delivery.
2. The item must be in its original condition, unaltered, and in the original packaging.
3. Proof of purchase, such as an order number or receipt, is required for processing returns.
4. Personalized or custom-made prints are exempt from returns unless they are damaged or defective. How to Initiate a Return: To start the return process, please contact our customer support team via [contact email/phone number] and provide the following information: 1. Your order number. 2. The reason for the return. 3. Clear images showing any damage or defects (if applicable). Return Shipping: Customers are responsible for the cost of return shipping, unless the item received is damaged or defective.
We recommend using a trackable shipping method to ensure the safe return of the product. Refund Process: Once we receive your returned item and verify its condition, we will process your refund within [5] business days. Refunds will be issued to the original payment method used for the purchase. Damaged or Defective Items: If you receive a damaged or defective print or poster, please contact us immediately. We will provide instructions for returning the item at our expense and offer a replacement or a full refund, according to your preference. We strive to make your shopping experience with us enjoyable and worry-free. If you have any questions or concerns about our return policy, please do not hesitate to reach out to our customer support team. Thank you for choosing us for your art and decor needs.
[Renowned Nature Photographer Rudi Dueck]
[10/15/2023]